ServiceNow

Overview

The ServiceNow connector is designed to manage provisioning to ServiceNow.

Installation

Follow these steps to run the stand-alone connector server:

  1. Download the connector server jar file and store it in the connector server directory (any directory).
  2. Download the REST connector jar file and store it in the bundles subdirectory.
  3. Start the connector server. For more information, check the page about this topic.

Supported operations

  • Create
  • Delete
  • Update
  • Search
  • Test
  • Schema

Configuration

Configuration Properties

The following table describes all of the properties that you can specify for the configuration:

Configuration PropertyTypeRequiredDescription
baseAddress
StringXBase address of the Service Now instance
username
StringXUsername for authentication to the target RESTful service
password
GuardedStringXPassword for authentication to the target RESTful service

Testing

You'll need to create the file ./src/test/resources/net/tirasa/connid/bundles/servicenow/auth.properties, with the following structure:

auth.baseAddress=
auth.username=
auth.password=

E.g.

auth.baseAddress=https://dev000000.service-now.com
auth.username=admin
auth.password=password01

Use the following command to run connector tests:

mvn -Pit